SERVPRO® - Your Local Water Damage Cleanup and Repair Experts

11/7/2024 (Permalink)

Unchecked water damage can lead to structural problems, mold, and more.

The weather on Kauai can be described by what it has and what it doesn’t have. It doesn’t have snow, there are never any ice storms, and thankfully, no extreme cold weather occurs. Yet, natural disasters such as hurricanes, tsunamis, flooding, and fires can and do occur. For these reasons and more, SERVPRO of Kauai is always on stand-by, ready to provide commercial and residential damage cleanup and repair.

SERVPRO of Kauai provides emergency water damage restoration services 24 hours a day, 7 days a week — including all holidays. When you call, you can expect an immediate response time, day or night. Our representative will quickly and efficiently gather key pieces of information, including the loss address, contact information, insurance details (if applicable), and other necessary details. With the right information, we’ll dispatch an emergency response team to your location.

In many disasters, especially ones with water damage, speed is crucial. The quicker our team can be on-site, pumping out excess water or setting up drying equipment, the chances of additional damage are greatly reduced. When it comes to water damage, a delay of even a few hours can greatly increase the severity of damage. Standing water can seep into walls, furniture, appliances, electrical panels, and even your foundation. In some instances, this can lead to structural damage, mold, and other types of unwanted bacterial growth.

Any type of loss can be traumatic, causing unwanted stress, and a feeling of helplessness. Our team of professionals, having dealt with many similar situations in the past, can provide you with peace of mind. Once on site, our team will assess the situation, communicate with the home or business owner, and begin mitigation, minimizing the damage caused by the loss.

SERVPRO specializes in water damage—in fact, SERVPRO is the premier water damage restoration company in the U.S. and Canada.

When You Want a Higher Level of Clean, There’s SERVPRO® Certified Clean

11/4/2024 (Permalink)

At SERVPRO, safety comes first.

In late 2019, a viral outbreak was first reported in China. Soon the virus spread to Europe, the United States, and most of the world. As the number of cases grew worldwide, panic began growing, leading the WHO to officially declare COVID-19 a pandemic, and begin emergency protocols.

In May of that same year, SERVPRO introduced a new program, Certified: SERVPRO Cleaned. This cleaning protocol went far beyond any janitorial program, focusing on viral pathogens such as COVID.  Using protocols and practices suggested by the Centers for Disease Control and Prevention (CDC) and professional-grade cleaning and disinfecting products registered by the Environmental Protection Agency (EPA), the team at SERVPRO headquarters developed something amazing.

For over 50 years, SERVPRO has led the nation in cleaning up some of the worst biohazards imaginable. Using that valuable experience in conjunction with leading Federal Agency guidance, the program was rolled out to all franchises.

The Certified: SERVPRO Cleaned process is grounded in three unique “Cs”:

Consult - A SERVPRO representative will develop a tailored cleaning program to meet your needs – meaning each business will be reviewed to ensure high traffic areas, public spaces, and congestion areas get the level of attention necessary to ensure cleanliness.

Clean - SERVPRO will deliver both proactive and COVID-19 emergency response cleaning – teams will be deployed to get the job done, anytime day or night.

Certify - SERVPRO will certify that your business has been cleaned and sanitized for your employees and customers - the Certified: SERVPRO Cleaned seal will be placed on entrances to let potential customers know that the space has been SERVPRO cleaned.

The pandemic has passed, but the need for this program still exists. COVID-19 cases are still being reported, and the virus has mutated multiple times. None of us can predict the future, and our best defense for future problems is a high level or preparedness.

What to Do After a Structure Fire

10/29/2024 (Permalink)

Extensive damage to a house from a fire

A house fire can be emotionally damaging, both to the homeowner and other family members. Precious keepsakes, documents, and family heirlooms may be lost or damaged to the point of being unrecoverable. Plus, that feeling of uncertainty takes over. Questions such as where will we sleep tonight, or how will we prepare food, or change clothes? And, once the first few questions form in your head, thousands might follow. It becomes so overwhelming, that many people might just shut down emotionally.

The Key is to Not Let Anxiety Take Over

Once you’ve gotten your family and pets out of the structure, first call 911, report as many details of the fire as possible but do not try to extinguish it yourself. Do not try to enter the structure to retrieve personal items, fire can quickly destabilize the structure, and you could become trapped or worse. Stand back far enough to avoid smoke inhalation or burns. If you or a family member is injured, seek immediate medical attention. Lastly, call a trusted family member or friend and let them know you are alright and ask them to share this information with others.

Call Your Local SERVPRO® Office

SERVPRO of Kauai has the resources to help you navigate fire damage. Restoring your home is our main goal. As a leading fire damage restoration company, we specialize in all aspects of the cleanup process. Our crew will remove excess water left after firefighting efforts, board up or tarp open areas to limit secondary damage and begin documenting the site. Once we’ve completed the scope and are confident the structure is no longer dangerous to move around in, our trained team will begin to thoroughly deep-clean your property. This includes soot removal from walls, carpets, and upholstery, removal of items which cannot be saved, and drying areas which were water soaked.

Our team leader will take as much time as necessary to talk with the homeowner, ensuring that they understand what we are doing and why. Many of the soft goods, such as clothing, will be taken off-site for cleaning and deodorizing with specialized equipment. Other items may be taken to one of our storage facilities, to be held until restoration is complete. We will do everything in our power to save as much as we can, throughout the process.

Rebuilding - Making It "Like It Never Even Happened"

SERVPRO of Kauai offers a thorough rebuilding and reconstruction process after a fire. While each job is slightly different and requires a different approach depending on your needs and the extent of damage, SERVPRO professionals are dedicated to returning your structure to pre-fire condition. We use clean build technology in the process, plus our technicians use EPA-registered products that will help protect your structure through viral pathogen cleaning, dust control, and protecting against other contaminants while construction occurs.